Privacy Policy

Privacy Policy

At Goya Coffee, we take your privacy seriously and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, use our services, or interact with our brand.

1. Acceptance of Terms

We collect various types of information to provide and improve our services, including:
  • Personal Information: When you make purchases, sign up for a newsletter, create an account, or interact with us, we collect personal data such as your name, email, phone number, address, and payment information.
  • Non-Personal Information: We collect non-personal information such as IP addresses, browser types, device identifiers, and browsing behavior (e.g., pages viewed or time spent on the site).
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to personalize your experience, understand usage patterns, and provide relevant advertisements.

2. Privacy Policy

The information we collect serves several purposes:
  • Order Processing: We use your personal data to fulfill and manage your orders, including payment processing, order confirmations, shipping, and customer support.
  • Communication: We use your contact details to send transactional emails (order updates, confirmations), respond to inquiries, and provide customer support. With your consent, we may also send marketing communications, including promotions, special offers, and updates about Goya Coffee.
  • Personalization: We use data to personalize your experience, such as suggesting products or subscriptions based on your preferences.
  • Improvement and Analytics: We use non-personal data to analyze website usage and improve our website, products, and services. This includes enhancing site functionality, refining marketing efforts, and improving customer service.
  • Legal Compliance: We may use your information to comply with legal obligations, such as regulatory requirements, or in the context of legal claims.

3. Intellectual Property Rights

We only share your personal data under the following circumstances:
  • Service Providers: We partner with trusted third parties to provide services such as payment processing, shipping, email communications, marketing, and website analytics. These providers have access to your information only to the extent necessary to perform their services and are contractually obligated to protect your data.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.
  • Legal Obligations: We may disclose your information to comply with legal requirements or in response to lawful requests by public authorities.
We do not sell your personal information to third parties.

4. Account Responsibilities

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no system is entirely foolproof, and we cannot guarantee absolute security.

5. Prohibited Uses

You have the right to:
  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections or updates to your personal data.
  • Deletion: Request the deletion of your personal data, subject to certain legal or contractual limitations.
  • Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.

6. Product Purchases and Subscriptions

We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences, improve site performance, and serve targeted advertisements. You can manage your cookie preferences through your browser settings, though disabling cookies may limit your access to certain features of the website.

7. Changes to Services

Our website may contain links to external sites that are not operated by Goya Coffee. We are not responsible for the privacy practices of these third-party websites and encourage you to review their privacy policies.

8. External Links

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child under 16, we will take steps to delete that information.

9. Disclaimer of Warranties

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review the policy periodically to stay informed.

10. Limitation of Liability

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:  
Goya Coffee Customer Service  
Email: support@thegoyacoffee.com 
Phone: (123) 456-7890 
Mail: 100 Spectrum Center Dr, Irvine, California 92618